Safe Space In The Spotlight: Protecting Performers In Immersive Environments

Session

Safe Space in the Spotlight: Protecting Performers in Immersive Environments

Weds

Immersive experiences blur the boundaries between audience and performer, creating powerful moments — but also unique safeguarding challenges. Drawing on insights from managing The Paddington Bear Experience at London’s County Hall, this talk explores practical approaches to protecting performers in interactive settings. Topics include effective rule-setting with audiences, implementing safe-touch guidelines, and empowering performers with personal boundary-setting tools.

Leah also covers de-escalation training, a three-level incident code and support system, after-care processes, and broader considerations such as alcohol, and the challenges posed in low-light spaces. Learn strategies to create safe, respectful, and enjoyable immersive environments—for both audiences and performers alike.

Leah Milburn-Clark

Selladoor Worldwide

Leah is the General Manager (Immersive/Live) at Selladoor Worldwide. With Gamepath Entertainment, she led the strategic planning and opening of The Paddington Bear Experience at London’s County Hall in 2024. Managing a company of 100 cast and crew, Leah defines the standards for recruitment, contracting and production operations with a key focus on wellbeing and safeguarding. Her initiatives include the introduction of protocols such as de-escalation/escalation frameworks, ‘safe touch’ guidelines, access passports, and boundary-setting training.
Leah brings a wealth of experience in live entertainment and immersive attractions, having managed experiences such as Monopoly Lifesized and SAW: The Escape Experience. She has worked with acclaimed immersive company Punchdrunk, as well as the Victorian Green Room Awards and Melbourne Theatre Company. With a background in major event operations, Leah previously worked as Floor Manager for large-scale conventions including Australian ComicCon, The Home Show, and the MedTech Convention.

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